With our goal to provide the best service and benefit solutions for our clients, we understand the importance of building strong partnerships with Benefit Consultants. Our mutual client - the Plan Sponsor - relies on their Benefit Consultant to help them find the right "fit" for their needs.  Therefore, our complete array of services, flexible plan solutions and approach to service should make EBMS your best choice for healthcare benefits administration.
Features of EBMS' benefit administration services: Cost-Control –  Your clients' goals are EBMS’ number one priority, as we carefully analyze the plans' performance throughout the plan year to make sure all elements are working together to control costs. Flexible Plan Design- Customized design and program choices include CareLink medical management, EBMS Rx pharmacy benefit management, disease management, and consumer driven plans to offer your client the most effective overall health plan based upon their population. Plan Management— EBMS works with our brokers and consultants throughout the complete health plan cycle---plan design, implementation, management and renewal. Plan Performance- Our integrated benefit services and expertise is in your favor, administering plans that perform, and helping you retain your valued client base. Claims Management – EBMS’ sophisticated claims edit and payment systems, and well-trained claims processors, allow us to perform well above industry standards.  For 2005, EBMS' experience for turn around time was just over 4 days, with 99.5% financial accuracy, 98% procedural accuracy, and 97% claims processing accuracy. This is compared to an industry average of 99% financial accuracy, 95% procedural accuracy, and 97% claims processing accuracy. Business Intelligence – EBMS leads the way in benefit systems that provide you and your clients with 24/7 access to accurate, “real-time” data and reports.  With miBenefits, our web-based plan management tool, benefit administrators, employees and providers have easy access to information about their health plan benefits.    Exceptional Service –We understand the importance of timely communication and follow through with our members, as well as the impact these areas have on your relationship with your clients.   Our approach is two-fold:  1) establish and monitor EBMS service expectations for all departments, and 2) “hire for attitude.”  This approach ensures a “great customer experience” with each interaction, thus reducing the amount of time you or your benefit administrator is tied up with “problems.”